All our products are backed by a 12 month Manufacturers Warranty.
If you believe there is a Manufacturing or material fault with your product, please contact us immediately and outline your concerns. (which must be documented).
If it is a warranty claim, we will repair or replace the item.
PLEASE NOTE:The Manufacturers Warranty does not cover damage caused by normal use, normal wear and tear, any impact, misuse or abuse.
In particular, boards or paddles that are damage due to heat exposure are not covered under warranty.
The warranty and guarantees of the product cannot be excluded under Australian law. In case of major failure, where the item cannot be used or repaired, you are entitled to replacement or refund.
If the failure does not amount to a major failure you are entitled to have the goods repaired or replaced at our discretion.